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Cargo & Logistics / Value Added Services

Refund of Bank Guarantee​ Request

Pattern
Pattern

Refund of Bank Guarantee​ Request

This service explains the procedure to be followed for the establishment that requests to process the refund of bank guarantee that was paid by the customer to MOHRE before transferring the file to ZonesCorp for the escaped labor, after being arrested and deported.

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Phone
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Face-to-Face
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Mobile App
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Email
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Website

Steps to Follow

STEP01

This procedure begins when the customer applies for the request of a customer-paid bank guarantee refund.

STEP02

APPLICATION REVIEWED

Verifying all the documents, requesting transaction, the license date and the bank letter.

STEP03

RECEIVE RESPONSE

The customer service officer determines the identification code for the service and issues the application which the customer signs and sends it to the cashier in case the customer wants to pay in cash.

STEP04

SERVICE FEE PAYMENT

Collect the due financial fees and issue the invoice through the cashier in case the customer requests to pay in cash or through the customer service officer in case the customer likes to pay through the electronic payment card and deliver a copy of the invoice to the customer.

STEP05

REQUEST REVIEW

The bank guarantee recovery request is forwarded to the permit officer to the relevant authorities to retrieve the guarantee.

STEP06

SERVICE COMPLETION

The procedure ends after receiving the bank guarantee.

    6

    6

    6

    STEPS

Required Documents

Bank guarantee refund letter

Copy of the valid economic license

Authorizing the establishment to Zonecorp

Signature card

Letter from the bank that is dealt with by the establishment with the presence of (IBAN)

Required Documents

Bank guarantee refund letter

Copy of the valid economic license

Authorizing the establishment to Zonecorp

Signature card

Letter from the bank that is dealt with by the establishment with the presence of (IBAN)

Additional Information

Service ChargesAED 100
Customer TypesEstablishment's Owner / PRO
The Number of Visits Required2
Number of Interactions to Obtain the Service1
Service OutputWithdraw absconding on the worker in the program of the Ministry of Human Resources & Emiratisation (MOHRE)

Charges List

AED 100