Cargo & Logistics / Inspection and Clearance
Request for Letter of Undertaking
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Customs
In accordance with Abu Dhabi government’s digital transformation strategy aimed at enhancing Abu Dhabi’s position as a regional and global logistics area, creating a competitive investment environment that integrates with the private sector, simplifying customs procedures and regulating movement of personal goods through online trading channels ...
Service Catalogue
We have defined a set of systems and procedures for the guiding and monitoring of sea traffic and distributed vessel routes between ship-to-ship and ship-to-shore, all enabled by the power of digital technologies.
We manage air traffic, which includes general and special cargo, and ensure the efficient movement of goods from origin to destination through digitized means.
Our multi-pronged management of land freight services makes the ability to process everything online possible, simplifies operations, and makes for smooth-running operations.
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Services
The transport of goods between shipper and intended destination has never been more trouble-free. Our tactical planning and optimization models result in systematic rail freight solutions, powered by algorithmic procedures.
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Services
The Economic Zone is a hub for growth, where suppliers, distributors, and vendors converge to keep the wheels of the economy turning, empowered by the plethora of digital solutions made available.
Our centralized operations reduce effort for all parties to review and process information, result in faster processing of cargo, improve visibility and decrease security risks, and improve coordination with partnering government agencies.
Our digital platform aims to facilitate operations and reduce risks, delays, and complications in every domain. Here, we provide access to additional administrative, financial, and insurance requests to mediate processes.
Request for Letter of Undertaking
Through this service, customer can promise/agree hereby undertake that they will take all necessary actions (produce all necessary documents/will do recall) within the agreed timeline, as part of Import process, Transfer Process and recall process.
Log in to the portal.
Access the main service and select the acknowledgement to the Undertaking process.
Respond to the Undertaking within the timeline with the required submittals.
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STEPSService Charges | For Financial undertaking, 20% of shipment cost is applicable if undertaking breached |
Link to Other Services With External Gov Entity | Abu Dhabi Food and Agricultural Safety Authority |
Customer Types | Businesses |
The Number of Visits Required | 0 |
Number of Interactions to Obtain the Service | 1 |
Service Output | Obtain Letter of Undertaking |
For Financial undertaking, 20% of shipment cost is applicable if undertaking breached | ||||
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