Cargo & Logistics / Sea
Passenger Handling Request
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In accordance with Abu Dhabi government’s digital transformation strategy aimed at enhancing Abu Dhabi’s position as a regional and global logistics area, creating a competitive investment environment that integrates with the private sector, simplifying customs procedures and regulating movement of personal goods through online trading channels ...
Service Catalogue
We have defined a set of systems and procedures for the guiding and monitoring of sea traffic and distributed vessel routes between ship-to-ship and ship-to-shore, all enabled by the power of digital technologies.
We manage air traffic, which includes general and special cargo, and ensure the efficient movement of goods from origin to destination through digitized means.
Our multi-pronged management of land freight services makes the ability to process everything online possible, simplifies operations, and makes for smooth-running operations.
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Services
The transport of goods between shipper and intended destination has never been more trouble-free. Our tactical planning and optimization models result in systematic rail freight solutions, powered by algorithmic procedures.
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Services
The Economic Zone is a hub for growth, where suppliers, distributors, and vendors converge to keep the wheels of the economy turning, empowered by the plethora of digital solutions made available.
Our centralized operations reduce effort for all parties to review and process information, result in faster processing of cargo, improve visibility and decrease security risks, and improve coordination with partnering government agencies.
Our digital platform aims to facilitate operations and reduce risks, delays, and complications in every domain. Here, we provide access to additional administrative, financial, and insurance requests to mediate processes.
Passenger Handling Request
This service enables passengers' vessel agent to request handling and facilitating the embarking and disembarking of passengers, along with their associated services.
The customer submits the Passengers along with the Vessel Call in Maqta Gateway.
The customer submits the request for Passengers services such as luggage handling (if any).
The passenger list and the requested services is received by the terminal operator.
Once the vessel call is approved, the terminal facility will be prepared for handling the passenger, and confirmation will be sent to the customer to acknowledge the receipt of the service requests and operations to take place as specified.
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STEPSService Charges | AED 50 per Passenger (5% VAT Applicable for Local Vessels) |
Customer Types | Businesses (Passengers Vessel Agent) |
The Number of Visits Required | 0 |
Number of Interactions to Obtain the Service | 1 |
Service Output | No Output |
Link to Other Services Within the Entity | Vessel Call Request, Vessel Berth Booking Request |
AED 50 per Passenger (5% VAT Applicable for Local Vessels) | |||
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