Cargo & Logistics / Sea
Request for Truck Appointment Booking
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Request for Truck Appointment Booking
Through this service, trucking companies are allowed to book a time slot during which arrangements for their cargo pickup and drop off can be done.
Steps to Follow
Notes: Trucks should be registered with AD Ports Group (as part of the Truck Operators Licensing)
STEP01
SUBMIT APPLICATION
Customer submits a request for an appointment by providing the truck, driver and cargo details, and selecting the appropriate time slot through "ATLP”/Service Centers.
STEP02
APPLICATION REVIEWED
Once the appointment details are confirmed and sent, the customer has to proceed for payment through mPay or Cash. Customers with Credits as mode of payment (with both "ATLP”and the Terminal Operator) can skip the payment step.
STEP03
RECEIVE RESPONSE
The customer then receives confirmation on the selected time slot. Notes: * Trucks should be registered with Abu Dhabi Ports Group (as part of the Truck Operators Licensing)
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STEPSNo Documents Required
Additional Information
| Service Charges | Appointment through "ATLP”: AED 27 per appointment (5% VAT is not Inclusive) Appointment through the Counter: AED 54 per appointment (5% VAT is not Inclusive) |
| Customer Types | Government, Businesses, Individuals (Trucking Companies) |
| The Number of Visits Required | 1 (To apply through Service Centers) |
| Number of Interactions to Obtain the Service | 2 |
| Service Output | Appointment confirmation and Port Services Payment |
| Duration | From 10 Mins to 24:00Hrs based on Priority Level |
| Service Provider |  |
Charges List
| Appointment through "ATLP”: AED 27 per appointment (5% VAT is not Inclusive) Appointment through the Counter: AED 54 per appointment (5% VAT is not Inclusive) | ||||
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