Cargo & Logistics / Value Added Services
Request for Refund of Charges - Online Payments
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Request for Refund of Charges - Online Payments
Through this service, establishment can apply for a refund request for the duplicated payments processed through debit or credit cards. Refund requests must be submitted within 60 days from the actual payment date.
Steps to Follow
STEP01
SUBMIT APPLICATION
Apply for the service through the available channels.
STEP02
ATTACH DOCUMENTS
Attach the required documents.
STEP03
RECEIVE RESPONSE
Receive a notification with the request status.
3
3
3
STEPSRequired Documents
Payment Receipt (If available).
Invoice.
Bank SMS notification for the successful transaction.
Additional Information
| Service Charges | No Service Fee |
| Customer Types | Owner / Public Relations Officer |
| The Number of Visits Required | 1 |
| Number of Interactions to Obtain the Service | 1 |
| Service Output | Refund of Charges |
| Duration | 10 minutes |
| Service Provider |  |
Charges List
| No Service Fee | ||||
|---|---|---|---|---|
Service & Information